We’ve all become so used to using websites, updating pages and sharing content. But, sometimes, it’s helpful to get a reminder on good and bad practice…
by Susie Crossland
Read moreBe nice: what a free calendar can teach you about community management
What a 2016 desk calendar from Instagram teaches about community management. Nb. Cute animal alert.
by Dave Musson
One of the biggest social networks in the world sent me something nice in the post and I’m instantly falling over myself to praise them to the hills. Is my loyalty really that easily bought? No, actually, there’s a lot more to it. In fact, Instagram offers a fascinating insight into good community management.
Now we’re all into the swing of things again, I can get away with asking this question…how was your first day back at work after Christmas? Good? Hard? Some other four letter word? I hear you.
After toiling through that most Monday of Mondays, I came home to a wonderful surprise; a parcel sealed by tape covered with the Instagram logo! Inside was a 2016 desk calendar, made of up of cute photos of animals published by the Instagram community last year, along with a sweet little note from ‘your friends at Instagram’ – how awesome is that??
the periodic table of internal communication
The periodic table was created in 1869 to bring together all the known chemical elements under one roof enabling them to be studied, discussed and understood. Russian chemist Dimitri Mendeleev also predicted the discovery of other elements, and he purposely left spaces open for them.
We’ve recently worked with Chuck Gose, Corporate Communications VP, speaker & host of the internal comms podcast, ICology to replicate this original idea for internal communicators. And with hundreds of downloads from comms pros worldwide, it’s already proving to be very popular…
The Idea
The idea was to create a table of terms that would bring together all the elements of internal communication under one roof. We split the table across seven categories: Strategy, Objectives, Themes, Audiences, Formats, Channels and Metrics and populated each category with a number of common comms terms. From there, we’ve built the Periodic Table of Internal Communication, which you can download here.
A cracking response
The feedback so far has been fantastic. We’ve been overwhelmed with the positive responses…
5 tips for getting more from your webinars
Public services constantly have to change and adapt, so it’s no surprise that the way we share learning has to too. Here’s how you can make the most of your webinars
By GUEST EDITOR Dyfrig Williams
Anyone who’s run an event will know that they’re expensive things. So to complement our shared learning seminars, the Good Practice Exchange at the Wales Audit Office have been running webinars on a range of topics that affect public services. Here’s some of what we’ve learnt so far.
Start small
Doing things differently is always nerve racking. I haven’t been as nervous as the first time I clicked the ‘begin webinar’ button for quite some time. Helen Reynolds has blogged about how she’s finding her feet with podcasting and isn’t actively promoting her efforts with Ben Proctor. Similarly, our first webinar was a pilot webinar with twenty attendees from an IT seminar. If it went wrong, it wasn’t the end of the world, but fortunately it didn’t.
more popular than eastenders: a university graduation week
What was more popular than EastEnders? The University of Warwick’s graduation week on social media. It is a landmark week in the life of a student. It's a landmark week for a University too. Their acclaimed social media officer lifts the lid on how they did it.
by Dave Musson from University of Warwick
Working at a University, there are plenty of great things going on all year round, but arguably the best time to be on campus is during graduation week. There’s an almost magical buzz in the atmosphere, with happy graduates, proud parents and flying mortarboards in every direction you look.
But what about transposing that buzz from real life to online? Here’s how we did at the University of Warwick, armed with little more than a hashtag, some mobile phones and plenty of enthusiasm.
seven ways to survive as a freelance
Fed-up of working for an organisation? Fancy setting-up on your own? Before you do take a look at these pearls of wisdom achieved the hard way by someone who has spent four years as a freelancer.
With four years under my belt spent failing as a business owner, I feel amply qualified to share with you the experiences of a freelancer.
It’s not that all freelancers have an aptitude for failure - far from it. Yet perversely, what with there being so much good in failing repeatedly as a gateway to success, it’s hardly a badge of negativity being in the glass half-empty camp.
