A content customer can soon be disappointed or, worse still, lost if we fail at customer services and wreck your best comms efforts.
by Andrew Walker
Read more3 things I learned this week – volume 09
On my consultancy and training travels around the UK I get to learn so much from other people. Plus, there are comms lessons all around us if we look closely enough. And so, I thought I would begin sharing these lessons more regularly via the somewhat obvious blog post title of ’Things I learned this week’ 😊
I hope you enjoy volume 09
by Darren Caveney
Read morebe more Shelby: 6 comms lessons from peaky blinders
Surely the best British TV drama of the past five years, Peaky Blinders has provided an unlikely boost to Birmingham’s place-marketing efforts and the show offers plenty of other comms lessons too.
by Alex Mills
Read moreintroducing the #futurecomms self-assessment tool: improving your communications
How are you and your team performing? Well, hopefully. But how do you know? Here’s a brand new resource to help you find out and support you in further improving your communications.
by David Holdstock
Read moreflat-sharing: how flat-earthers got their comms wrong
Recently, my daily commute got me thinking about what awareness raising campaigns have in common with claiming the earth is flat.
Confused? Allow me to explain.
by Ruth Fry
Read more3 things I learned this week – volume 08
On my consultancy and training travels around the UK I get to learn so much from other people. Plus, there are comms lessons all around us if we look closely enough. And so, I thought I would begin sharing these lessons more regularly via the somewhat obvious blog post title of ’Things I learned this week’ 😊
I hope you enjoy volume 08
by Darren Caveney
Read morethe need to communicate about mental health
The awareness of mental ill health issues amongst communicators continues to gather pace but are enough organisations really taking it seriously and making steps to support people?
by Jade Parker
Read more3 things I learned this week – volume 07
On my consultancy and training travels around the UK I get to learn so much from other people. Plus, there are comms lessons all around us if we look closely enough. And so, I thought I would begin sharing these lessons more regularly via the somewhat obvious blog post title of ’Things I learned this week’ 😊
I hope you enjoy volume 07
by Darren Caveney
Read morehit or miss? my learning from a digital masterclass
It’s a rare treat to get out of the office to an event, especially when it’s free to attend. But there has to be a benefit and some learning. Fortunately, there was for one communicator attending this week’s Digital Masterclass in London.
by Rosie Preston-Cook
Read moreyou’re a manager but you’re not superhuman
My recent post about supporting managers who are going through difficult times prompted one communications manager to share their thoughts. They have put it far better than I could have and it’s an important read. Darren
an anonymous guest post
Read morei survived a year as a comms freelancer. here’s what i learned
Well. I made it. I survived an entire year as a freelance comms consultant. Here are seven things I’ve learned along the way.
by Ben Capper
Read more3 things I learned this week – volume 06
On my consultancy and training travels around the UK I get to learn so much from other people. Plus, there are comms lessons all around us if we look closely enough. And so, I thought I would begin sharing these lessons more regularly via the somewhat obvious blog post title of ’Things I learned this week’ 😊
I hope you enjoy volume 06
by Darren Caveney
Read more